Privacy Policy

Effective Date: February 1, 2026
Last Updated: February 13, 2026

Common Ground Pilates LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, enroll in classes, or opt in to receive SMS communications.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Common Ground Pilates LLC, from +13108461166, regarding informational. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at +13108461166 or owner@commongroundpilates.net. Mobile opt-in information is never shared with third parties.

Business Information:
Common Ground Pilates LLC
4505 W Jefferson Blvd Suite 103
Los Angeles, CA 90016
Website: https://www.commongroundpilates.net/
Email: owner@commongroundpilates.net
Phone: +1 (310) 846-1166

By using our services or submitting your information, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Billing and payment information

  • Emergency contact details

Health & Fitness Information (Voluntarily Provided)

  • Physical limitations

  • Injuries

  • Pregnancy status

  • Fitness goals

Technical Information

  • IP address

  • Browser and device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments and class bookings

  • Process payments

  • Send confirmations and reminders

  • Provide customer support

  • Send studio updates and promotional communications (if you opt in)

  • Improve our services and website functionality

  • Comply with legal and regulatory requirements

3. SMS/Text Messaging Policy

If you provide your mobile phone number and explicitly opt in to receive SMS messages, you consent to receive text messages from Common Ground Pilates LLC.

These messages may include:

  • Appointment confirmations and reminders

  • Schedule changes or studio updates

  • Promotional offers

  • Event announcements

Message Frequency

Message frequency varies depending on your bookings and studio promotions.

Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP – to unsubscribe
HELP – for assistance

After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you provide new consent.

Consent Disclosure

Consent to receive SMS messages is not a condition of purchase.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information with trusted third-party service providers who assist in operating our business, including:

  • Payment processors

  • Scheduling software providers

  • SMS communication platforms (including Grasshopper)

These providers are contractually obligated to safeguard your information and use it only for business operations.

We may also disclose information when required by law.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Fulfill business and legal obligations

  • Resolve disputes

  • Enforce agreements

7. Your Privacy Rights (California Residents)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request access to the personal information we collect about you

  • Request deletion of your personal information

  • Request correction of inaccurate information

To exercise your rights, contact us at:
owner@commongroundpilates.net

We will not discriminate against you for exercising your privacy rights.

8. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

10. Contact Us

Common Ground Pilates LLC
4505 W Jefferson Blvd Suite 103
Los Angeles, CA 90016
Email: owner@commongroundpilates.net
Phone: +1 (310) 846-1166
Website: https://www.commongroundpilates.net/